Mexico has a long history of success as a CX destination. As demand for back-office and support keeps growing, the country’s unique position (geographically, economically and culturally speaking) in relation to the US market will raise its profile even further in the market.
Making the best out of Mexico's CX credentials requires detailed knowledge of the country's perks and challenges. In our white paper, you will find accurate and relevant information:
Comparison between onshore, offshore and nearshore CX models
A closer look at Mexico’s capabilities for CX
Precise data on Mexico’s labor force and cost of operations
Detailed profile of Mexico City as a CX delivery option