Agile, Modular Artificial Intelligence For Impactful ROI: Pentafon Case Study

Pentafon

Mar 3, 2025 3:09:47 PM

AI is revolutionizing customer experience, but scaling it effectively requires strategy. Learn how...

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The Importance of PCI-DSS 4.0 Data Security Certification In Call Centers

Pentafon

Nov 27, 2024 4:09:59 PM

In this whitepaper, we explore how PCI-DSS 4.0 Level 1 certification has become a critical standard...

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Evaluating Mexico´s Credentials for CX Services

Pentafon

Oct 6, 2023 11:22:49 AM

Mexico has a long history of success as a CX destination. As demand for back-office and support...

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