Pentafon along with companies as Nespresso, Oriflame, NTT, Fujitso received an honorable mention in the prestigious Genesys Customer Innovation Awards, which spotlight remarkable achievements and success stories of organizations that have led innovation and transformation in customer experience (CX). These stories showcase how businesses have leveraged Genesys solutions to revolutionize their customer interactions and enhance their CX strategies.
The 2024 Genesys Customer Innovation Awards featured the following categories:
- CX Achiever: Recognizing innovative CX and EX strategies.
- CX Humanitarian: Honoring outstanding examples of serving humanity through Genesys solutions.
- CX Innovator: Celebrating the best use of Genesys AI.
- CX Mover: Recognizing excellence in cloud implementation.
- EX Mobilizer: Highlighting best practices in optimizing and enhancing workforce or employee engagement.
For further details and to explore the list of winners, you can access the Genesys article announcing the recipients here.
